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Implementing OPTIC in Your Operations Team

In my previous post, I explained the characteristics of a good operations team using the OPTIC acronym, which stands for: Ownership Purpose Timeliness Investigate Consistency Knowing these traits is helpful,

The OPTIC Advantage: How to Identify and Build an Effective Operations Team

One of my RIA clients had been trying to fill an operations role for more than a year without success. As I asked questions about the role, and what would

From Burnout to Breakthrough: How I Found My Purpose in Technology & Operations Consulting

At the end of 2022, I found myself at a crossroads. I didn’t know if I wanted to keep working with registered investment advisers (RIAs). I’d learned so much over